The Corso Returns/Exchange & Warranty Platform doesn't just make it simple for customer to request a return/exchange but also gives insights to why a customer returns/ exchanges an item. Setup your account with custom claim reasons to better understand your customers post purchase behavior.

To setup your Claim Reasons follow the steps below:

1. Go to your Corso Returns/ Exchange & Warranty Module Dashboard 
2. On the left side of the module click on the "Settings" drop down.

     4. There are a lot of options in this segment. Here are some of the customizations you can make to your Corso Returns/Exchange & Warranty Module.

Theme: 

Text Style: Select between Normal and Italic Test styles

Corner Radius: Identify how you like to display your text box styles with rounded or crisp straight corners for your text boxes. 

Background image URL: Paste the URL of the image you want displayed as the background to the customer facing portal for your customers when they place a Returns/Exchange or Warranty Request.

Apply Brand Colors From Pallet

Select the colors using a color flywheel or color code for your portal:

Accent Color: This will be the color used for any shading or accent lines through the customers post purchase journey.

Button Color: This will be the color used for all of the clickable buttons through the customers post purchase journey.

Background Color: This will be the color used for any "white space" through the customers post purchase journey.

Logo:  Paste the URL of the image  of the logo you want displayed on the customer facing portal for your customers when they place a Returns/Exchange or Warranty Request.

Favicon Image URL:  Paste the URL of the image you want displayed as the favicon in the URL bar on the customer facing portal for your customers when they place a Returns/Exchange or Warranty Request.

Header Font: Choose from Arial, Roboto, and Calibri font for your header texts on the customer facing portal for your customers when they place a Returns/Exchange or Warranty Request.

Body Font: Choose from Arial, Roboto, and Calibri font for the body of texts on the customer facing portal for your customers when they place a Returns/Exchange or Warranty Request.

Whenever a change is made to your Theme click the "Save Theme Settings" button in this segment

Customer Portal

Update the following settings to reflect on the customer portal